"RN" Wellness Coach

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ABOUT BAYLESS INTEGRATED HEALTHCARE

Bayless Integrated Healthcare is committed to improving lives and transforming healthcare.  We utilize our Core Values as the foundation for all we do:

 Compassionate:  Compassion is the humane quality of understanding the needs of others, and wanting to do something about it.  We show kindness and a willingness to help others.  We always provide care for our colleagues, our patients and our community.

Adaptable: The ability of our team to adapt to different environments, conditions and changes is imperative to deliver high quality care.  Adaptable people are open to others while realizing the impact of their own words, tone and body language on others. 

Innovative: Our team must have creative and critical thinking in order to introduce new ideas.  Our commitment is creating a comprehensive healthcare delivery system like nothing done, experienced or created before. 

Reliable:  As a patient and community centric organization, being reliable is of the utmost importance.  In order to achieve results, we must have a team comprised of consistent and trustworthy individuals that can be counted on to follow through.

Relentless:  We have an unwavering commitment to improve the healthcare system, disrupt the status quo, and create a better community.  We are driven individuals that exemplify intensity and the pursuit of excellence.  A strong work ethic and enthusiasm are ‘\necessary in order to help our patients, improve our community, and accomplish our goals.

 

POSITION SUMMARY

The RN Wellness Coach (RN) position is responsible for completing comprehensive health assessments and providing direct wellness services (nutrition, sleep hygiene, smoking cessation, mindfulness, etc.) to clients enrolled in an employee assistance program. In addition, the Wellness Coach participates in the triage and coordination of care for clients to begin therapy services. The Wellness Coach is on a multi-disciplinary treatment team. The goals of this position are to help clients increase their quality of life associated with lifestyle management behaviors (stress reduction, nutrition, sleep hygiene, smoking cessation, mindfulness, etc.). The Wellness Coach will also administer screenings and referrals for ongoing care. The Wellness Coach will be responsible for program implementation, administration, and evaluation to ensure the program measures are met or exceeded. The Wellness Coach will be responsible for answering an inbound crisis phone line while on shift. This position has multiple openings, which include three different shifts (7 AM-3 PM, 3 PM-11 PM, and 11 PM-7 AM), and is remote-based. 

Primary Job Responsibilities:

  • Engage in Wellness program administration, development, and evaluation
  • Oversee staffing, scheduling, and provision of 24-hour wellness services phone line
  • Engage in telephonic and virtual outreach with patients to coordinate and collaborate care
  • Oversee and provide the provision of virtual health assessment, individual wellness visits, and psychoeducational learning sessions (lifestyle management)
  • Coordinates the delivery of integrated care services to patients, in collaboration with clinical staff
  • Provides brief screening and assessment for triage of services
  • Schedules patients for necessary follow-up appointments as needed
  • Completes referrals when necessary
  • Enters all the information related to patient demographics, eligibility, and care on a timely and accurate basis
  • Notifies all appropriate clinical staff to initiate services after assessment
  • Provides case management services to patients when applicable
  • Engages families, stakeholders and other supports for the primary purpose of developing a strengths-based plan
  • Works collaboratively with treatment team members to engage, educate and communicate with identified patients and their families regarding their care
  • Answering and addressing needs on an inbound crisis phone line while on shift.
  • Other duties as assigned


 

QUALIFICATIONS

Education, Certification, and Experience Requirements

  • Registered Nurse with at least 1 year of experience in mental health or psychiatric nursing
  • BSN required
  • One to three years’ behavioral health experience preferred
  • Exceptional communication and time management skills
  • Exceptional problem-solving skills and the ability to work within an interdisciplinary team
  • Must have a valid Arizona Fingerprint Clearance card
  • Demonstrated ability to work independently