Lead Medical Assistant

Phoenix, AZ


Bayless Integrated Healthcare is committed to improving lives and transforming healthcare. We utilize our Core

Values as the foundation for all we do:

Compassionate: Compassion is the humane quality of understanding the needs of others, and wanting to do

something about it. We show kindness and a willingness to help others. We always provide care for our colleagues,

our patients and our community.

Adaptable: The ability of our team to adapt to different environments, conditions and changes is imperative to deliver

high quality care. Adaptable people are open to others while realizing the impact of their own words, tone and body

language on others.

Innovative: Our team must have creative and critical thinking in order to introduce new ideas. Our commitment is

creating a comprehensive healthcare delivery system like nothing done, experienced or created before.

Reliable: As a patient and community centric organization, being reliable is of the utmost importance. In order to

achieve results, we must have a team comprised of consistent and trustworthy individuals that can be counted on to

follow through.

Relentless: We have an unwavering commitment to improve the healthcare system, disrupt the status quo, and

create a better community. We are driven individuals that exemplify intensity and the pursuit of excellence. A strong

work ethic and enthusiasm are necessary in order to help our patients, improve our community, and accomplish our



Our Lead Medical Assistant will work directly with healthcare practice staff to collect test samples, maintain patient

records, explain common medical procedures to patients and assist in basic examinations. This role has additional

oversight of staff performance when the Patient Services Supervisor is busy/requires assistance.

Primary Job Responsibilities:

• Greets and triages patients to exam room within 15 minutes of arrival, if feasible.

• Trains, mentors and assists staff with their patient responsibilities and concerns.

• De-escalates internal and external conflict as needed.

• Together with the supervisor, oversees the inventory and vaccinations process.

• Takes accurate vitals and enters data into electronic health record including but not limited to vital signs, chief

complaint, past medical history, labs, and pharmacy. Information is added to the patient’s chart within 24 hours of


• Inform the provider when the patient is ready to be seen.

• Clean patient rooms in between appointments.

• Initiate Prior Authorizations for medications within 48 hours of receiving the PA.

• Prescription refills request completed within 48 hours of receiving.

• All scanning must be attached in the patient chart within 72 hours.

• Documentation: Any interaction that pertains to the patient needs to be documented in the appreciate EMR

system within 24 hours from the time of appointment.

• Responsible for blood draws.

• Collection of urine specimens.

• Perform UDS drug screening and communicate results to governing body within 24 hours.

• Administering vaccines and injections.